Shipping policy

4. Delivery, collection and transfer of risk

4.1. Delivery dates and periods are binding only if HILITE Bikes has expressly confirmed them as binding in writing.

4.2. Goods are dispatched from our location in Basel. The transfer of risk is governed by applicable law. Where mandatory consumer law so requires, HILITE Bikes bears the shipping risk until the goods are handed over to the Customer or a person designated by the Customer to receive them.

4.3. Alternatively, bicycles and components may be collected directly from the Concept Store in Basel. Instructions and a handover inspection are provided upon collection.